One price. No tiers.

Questions

The things people ask before a demo.

Which EMRs does it work with?

eClinicalWorks today. Abel works the way your staff do — signed in, in a browser, clicking through the screens — so any web-based EMR is in scope. If yours is web-based and is not eClinicalWorks, tell us on the demo and we will say plainly whether we can support it and when.

What happens when something breaks or it is not sure?

It asks a person, and it does not guess. If Abel hits something it cannot resolve — a patient it cannot match, a document it has never seen, a decision that is yours — it stops that task and texts the person whose job it is. The work falls back to your staff exactly as it would have without Abel. It never quietly picks an answer to keep moving.

How long does setup take?

About twenty minutes per task, once. You describe the task, Abel does it while you watch, you correct anything it got wrong. When that session ends, the task is live. You do not have to do all of them at once — most practices start with one and add more as they think of them.

Can I turn it off?

Yes, task by task. Every task Abel does can be switched off on its own without touching the others, and you can stop everything at once. Nothing is locked in and there is no contract to exit — the pricing is month to month.

What will it not do?

Anything irreversible, unless you have told it that this particular task may. Abel is deliberately conservative about actions that cannot be taken back — sending things to patients, submitting to a payer, deleting a record. By default it prepares the work and hands it to a person. You decide, per task, where that line sits.

How do I know what it actually did?

Open the console. Every run is there — the steps in order, screenshots of the screens it acted on, what it changed, and what it cost. Including the runs where nothing went wrong.